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JetDryer Warranty

3 Years Parts, 1 Year Labour (Except Business2 which is 1 Year Parts, 1 Year Labour)

Where possible, labour will be carried out onsite within major capital cities. Otherwise the hand dryer must be returned to a JetDryer authorized repair facility located - Queensland, Sydney & Melbourne.

Warranty is limited to 350,000 uses during warranty period.

Warranty is effective at the date of purchase. Proof of purchase and serial number must be supplied for warranty to be valid. Without proof, all work/parts are chargeable. All parts replaced will be property of JetDryer. All work will be carried out by JetDryer or its authorised agents.

Please note that the decision to repair or replace your machine is at the sole discretion of JetDryer. If any part is no longer available or out of manufacture, JetDryer will replace it with a functional replacement part.

JetDryer does not guarantee the repair or replacement due to the following:

• Normal wear and tear, cosmetic damage (i.e. dents and scratches)
• If returning the unit, it is packaged up with an equal amount of protection. Failure to secure the unit in packaging resulting in damage is not covered under warranty. Shipping charges in this instance are the responsibility of the purchaser
• Accidental damage, faults caused by negligent use, lack of maintenance (i.e. filter changes & emptying of water tray), misuse, vandalism, neglect, incorrect installation, careless operation or handling of the hand dryer
• Use of parts not installed by JetDryer or its authorised agents or according to JetDryer instruction manual
• Use of parts not authorised by JetDryer
• Repairs or alterations made by other than JetDryer or its authorised agents
• Costs arising from failing to adjust controls correctly or by not following operating instructions
• Costs involved with remounting and removal of unit
• Any damage caused by someone doing maintenance who is not a JetDryer authorised technician
• When exchanging parts or the actual unit the original becomes property of JetDryer
• Cosmetic design and colour may vary from unit purchased when it is replaced under warranty
• If a part is replaced under warranty, note that this does not extend the warranty or extended warranty period
• The warranty or extended warranty is transferrable, however any transfer does not extend the original term

If your require further information you can get in touch with us by visiting our Contact Us page.

Our hand dryers come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.