Frequently Asked Questions
- What payment methods do you accept?
- Will paying by Direct Deposit delay my order?
- Is your site secure to accept credit card payments?
- When is payment by credit card processed?
- How much does shipping cost?
- Q. What payment methods do you accept?
- A.
We accept payment via Credit Card (Mastercard, Visa, Amex), and Direct Deposit.
- Q. Will paying by Direct Deposit delay my order?
- A. Unfortunately, yes it will. If you choose to pay by Direct Deposit, your order will not ship until payment has cleared into our nominated account.
- Q. Is your site secure to accept credit card payments?
- A. Yes it is. You can order from JetDryer with the confidence of knowing that your details are protected.
Our credit card payments are processed in real time using SecurePay, which is a business owned by Australia Post. SecurePay's online payment gateway is trusted by over 20,000 businesses to accept and manage their payments from cards and bank accounts. SecurePay fully complies with PCI DSS (Payment Card Industry Data Security Standard), which is a strict security standard the card schemes (MasterCard and Visa) have introduced globally to ensure personal information is properly protected. SecurePay holds the highest level of PCI DSS accreditation.
When you place an order, your credit card details are only used for the processing of payment and will be deleted once payment is processed. JetDryer does not store your credit card information on our servers, which provides further protection of your details.
In addition, all areas of our website are secured using SSL (Secure Socket Layer). SSL is a protocol that provides a secure channel between two machines operating over the Internet. An SSL Certificate is used to identify our website, and encrypts any data sent over the internet using the HTTPS protocol. JetDryer has an extremely strong 256 bit SSL certificate from RapidSSL, a subsidiary of GeoTrust. You can view the details of our SSL certificate by clicking on the padlock icon normally found in the address bar or menu bar of your web browser.
- Q. When is payment by credit card processed?
- A. Payment via your credit card is processed after you click the "Place Order" button on the final Order Review page during Checkout.
- Q. How much does shipping cost?
- A. We are pleased to offer free shipping on all JetDryer Jet Dryers (parts and consumables attract a small flat rate shipping fee which is calculated at the shopping cart and checkout).
